Payment Policy

About Credit/Debit Card

To state the rule precisely, with the applicable exception kept narrow, USD is the store's pricing and settlement currency. Accepted cards include Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover, subject to the secure options presented at checkout. This structure makes the obligation, timing, and remedy readable together.

For dependable support, with the applicable timing made explicit, shopify and authorized payment providers encrypt and process payment information; nuby does not retain a complete card number or card security code. An issuer may authorize, decline, hold, or request verification according to its own rules. The service result is stated this way so it can be located without ambiguity.

For dependable support, with the service outcome easy to verify, provide current billing and contact details so authorization can be completed. We may stop a payment that cannot be approved or carries material fraud risk, and we collect taxes in accordance with applicable law. This formulation keeps the service sequence direct without expanding the underlying promise.

For clarity, with the customer remedy placed in context, an approved refund is returned to the original payment method and ordinarily posts through the bank or card issuer within 5-10 business days after we issue it. The relevant customer outcome is consequently presented as a clear operating standard.

Payment assistance: support@nubyquay.shop or 512-775-9591, Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).

Merchant Information
Brand/store name: nuby
Contact email: support@nubyquay.shop
Phone: 512-775-9591
Physical address: 2264 SW 118th Ave, Miramar, Florida, 33025, United States
Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles)